FAQ – Your Most Frequently Asked Questions

Clear and practical answers to help you understand our services, no jargon.

💻 Website Creation and Redesign

The price depends on the complexity of your project and the features you need. We offer solutions tailored to every budget. Contact us for a personalized quote.

It depends on the project, but generally, a simple business website is ready in 3 to 6 weeks, while an e-commerce site or custom build may take a bit longer.

Ideally, we'll need:
✔ Your logo and brand guidelines (if available)
✔ Text and images (or we can create them for you)
✔ An idea of the pages and features you want

Yes! We use WordPress and Elementor with an intuitive interface. We can also provide training so you can manage it independently.

📈 SEO & Online Visibility

SEO is a long-term investment. Generally, you'll start seeing initial results within 3 to 6 months, but it depends on competition and the strategies we implement.

We offer SEO audits to analyze your current position and recommend improvements.

Yes! If your business serves a local clientele, we optimize your Google BusBe Clicked Agency » The Digital Ecosystem: Your Secret Weapon for an Integrated, Efficient, and Compliant Online Presence Comments Feedess Profile and work on your location-based rankings.

There could be several reasons: lack of optimized content, few backlinks, slow site speed, etc. We can audit and optimize your site to improve its rankings.

📧 Email marketing & automation

Email marketing is one of the best ways to retain your customers and acquire new ones without depending on social media.

We use FluentCRM, a solution integrated directly into your WordPress site—more affordable and more powerful than external platforms.

Yes! We set up automated email sequences to save time and increase your conversions.

🔐 Security & maintenance

Yes! We have several maintenance contracts tailored to your needs :

Web Serenity → An all-in-one solution including maintenance, hosting, SEO, automation, and more.
Site Protect Zen & Boost → Complete maintenance with updates, security, backups and performance optimization, for those who want to keep control of their site while keeping it secure.

  • Site Protect Zen → The essentials to ensure your site's security and stability.
  • Site Protect Boost → Advanced protection with continuous performance optimization.

If you're under Site Protect maintenance contract or with Web Serenity, we step in immediately to secure it and restore it. Otherwise, we can offer emergency intervention.

We perform daily backups over a rolling 7-day period, whether you're on Web Serenity or under contract Site Protect.

💰 Web Serenity & subscriptions

Web Serenity includes website creation or redesign, hosting, maintenance, SEO, an integrated CRM, unlimited request management and much more !

Yes, the commitment is 12 months minimum. After that period, you can continue your subscription or retrieve your site and transfer it elsewhere.

We'll give you back all your access and remove the tools included in the offer (hosting, CRM, premium plugins). You remain 100% owner of your site.

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